ARTICLE – Global Customer Care

At its main call centre, BetConstruct’s customer service team undergo a rigorous training programme to deliver hassle-free support across twelve languages, led by Head of Customer Experience, David Chandler. David Chandler, who is responsible for the round-the-clock B2B and B2C customer facing focus, delivers intensive training to give new recruits a strong grounding in different […]

Copy/Paste Journalism

Copy/paste, copy/paste! It’s interesting to see how news providers are nowadays filling their column inches, or whatever the monitor, tablet or smartphone equivalent is – column pixels perhaps? Once, if you wanted to copy someone’s work, you had to painstakingly rewrite the text, or at least Xerox countless pages from their book. Today Reuters can […]